Enhancing Customer Delight in Luxury Hotel/Resort Spa through Positive Emotions and Service Quality

Memorable Experience Economy: Investigating Tourists’ Experience on Memories and Loyalty in Egypt’ Brand Resort Hotels

Hotels’ Renovation Effect on Customers’ Loyalty and Occupancy Rates

The Impact of Tourism Service Quality on Customer Satisfaction and Behavioural Intention

Determining Factors of Local Vacationers’ Loyalty: Mediating Role of Vacationers’ Satisfaction and Attitude Towards Visiting the Beach

Influence of Guest Experience on Word Of Mouth and Revisit Intentions in the Egyptian Hotel Industry

The all-inclusive services in tourism resorts and the relation between employees and customers satisfaction

Analyses of Factors Influencing Travel Consumers’ Satisfaction and Loyalty as Revealed by Online Communication Platform: A Case Study of TripAdvisor

Impact of Customer Relationship Management on Customer Retention in Hotels

Gray tourists' preferences in tourist destinations and hospitality organizations