تقييم رضاء العميل في ضوء توقعاته لخدمة حجز تذاکر الطيران الالکترونية

خدمات السياحة الالکترونية و أثرها على شرکات السياحة و السفر

ANALYZING TRAVELERS’ E-COMPLAINTS: THE CASE OF EGYPTAIR

Low Cost Airline Service Quality Impact on Customer Satisfaction Empirical Study on KSA Market

The Role of Electronic Customer Relationship Management in Tourism Sector: A Case Study of the Egyptian Travel Agencies

Evaluation of Customer Satisfaction about the Provided Services by EGYPTAIR Tourism and Duty Free

The Role of Egyptian Travel Agencies’ Websites in Increasing Tourist’s Online Trust

Role of perceived value and perceived performance for the airline ticket reservation service provided to customer

Studying the Effects of Hotels' Website Quality on Customers' E-satisfaction

Developing e-marketing systems in light of benefiting from operations the digital transformation of travel and tourism companies - a field study