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94951

Developing e-marketing systems in light of benefiting from operations the digital transformation of travel and tourism companies - a field study

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

Purpose –The research aims to identify the requirements of digital transformation in support of electronic marketing systems, and then to demonstrate the effectiveness of electronic marketing systems for travel and tourism companies. Design/methodology/approach-A descriptive approach was used, through which ambiguity was removed from some concepts related to electronic marketing and its relationship to digital transformation processes, as well as a deductive method was used by field survey to derive the proposed development elements of the e-marketing system by analyzing and arranging the relevance of optimizing the benefits of digital transformation. This is based on a sample of experts and academics in the field of tourism and travel. Findings – The results of this research concluded that the requirements of digital transformation in tourism and travel companies have been proven to support the advanced e-marketing system, and then the e-marketing system will achieve effectiveness in tourism and travel companies in the light of digital transformation processes. The study recommended taking into account the effective determinants of the output of the study model and taking the requirements of the digital transformation in achieving the effectiveness of electronic marketing for travel and tourism companies.

DOI

10.21608/jaauth.2020.31215.1018

Keywords

digital transformation, travel and tourism companies, E-Marketing

Authors

First Name

Nermen

Last Name

Elhattab

MiddleName

-

Affiliation

The Higher Institute of Tourism and Hotels in Alexandria

Email

nermen_elhattab@hotmail.com

City

-

Orcid

-

Volume

18

Article Issue

2

Related Issue

15373

Issue Date

2020-06-01

Receive Date

2020-05-29

Publish Date

2020-06-01

Page Start

157

Page End

176

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_94951.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=94951

Order

10

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Developing e-marketing systems in light of benefiting from operations the digital transformation of travel and tourism companies - a field study

Details

Type

Article

Created At

22 Jan 2023