A Proposed Model to use a Balanced Score Card as a Tool to Enhance the Competitive Advantage of Tourism Companies

A proposed Model for application the Total Quality Management in the Tourism sector

A Proposed Empirical Model for Adopting Balanced Scorecard as a Tool for Performance Measurement in Hotels

The effect of using the European Foundation for Quality Management Excellence Model to support the competitiveness of Egyptian tourism companies

Achievement the Performance Excellence through Quality Culture Improvement Strategy in Hospitality Industry

Hotels Service Quality Improvement Measures Evaluation Study

A Proposed Tourism Marketing Model for Tourism Destinations during Crisis

جودة الخدمات السياحية فى تحقيق الميزة التنافسية

أثر تطبيق الجودة الشاملة فى المنظمات السياحية

Improving Competency in Tourism Industry by Achieving Pleasurability in Hotel Room's Design