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270999

A proposed Model for application the Total Quality Management in the Tourism sector

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

Information systems have become a basis for generating economic, social, and scientific wealth, as it is an integrated set of functions that provide the administration with information that contributes to making appropriate decisions to achieve the objectives of the organization. its fields.
Many contemporary studies have discussed a lot about the philosophy and methods of total quality management, especially with regard to the performance of workers in organizations. It represents an effective business management strategy that seeks to improve the quality of organizations' management, and thus increase the competitiveness and value that these organizations/companies provide to customers, so the study aims to clarify the concept of quality, identify the principles of total quality management to reach a proposed vision for activating the application of quality management comprehensive in the Egyptian tourism companies. The study used the descriptive approach by reviewing the theoretical side of the various basic concepts related to the subject of the study; It relied on a number of Arab and foreign books, references, studies, and research related to the subject of the study to build a theoretical framework on the concept and principles of total quality management and to develop a proposed vision for its application in Egyptian tourism companies.

DOI

10.21608/jaauth.2022.170020.1399

Keywords

Total Quality Management, Total Quality Principle, A proposed model for application the total quality management

Authors

First Name

Elsayed

Last Name

Mohamed Hassan

MiddleName

Abd Elraziq

Affiliation

مديرية القوى العاملة بكفرالشيخ

Email

dsayed14@yahoo.com

City

-

Orcid

-

First Name

soad

Last Name

Omran

MiddleName

-

Affiliation

Tourism studies Department- Faculty of tourism and hotel management- Suez Canal University

Email

soad.omran@suez.edu.eg

City

-

Orcid

-

First Name

Tamer

Last Name

Ayad

MiddleName

-

Affiliation

Tourism studies Department- Faculty of tourism and hotels- Suez Canal University

Email

tamerayad@gmail.com

City

-

Orcid

-

Volume

23

Article Issue

2

Related Issue

37723

Issue Date

2022-12-01

Receive Date

2022-10-20

Publish Date

2022-12-01

Page Start

33

Page End

45

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_270999.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=270999

Order

3

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

A proposed Model for application the Total Quality Management in the Tourism sector

Details

Type

Article

Created At

22 Jan 2023