Impact of Customer Relationship Management on Customer Retention in Hotels

The Role of Electronic Customer Relationship Management in Tourism Sector: A Case Study of the Egyptian Travel Agencies

The Role of Market Share in Improving the Relationship between Customer Relationship Management and Performance in Egyptian Tourism Companies

The Use of Electronic Customer Relationship Management (E-CRM) Features through Hotel’ Website to Enhance Customer Loyalty and Brand Image

Creating Lasting Customer Relationships: The Impact of Experiential Marketing on Customer Behaviour in the Tourism and Hospitality Industry The Mediating f role of brand trust

E-MARKETING AS A COMPETITIVE ADVANTAGE IN TOURISTIC RESORTS

Relationship Marketing: Advantages, Limitations and its Effect on the Customer Loyalty at University Hotels.

دور إدارة علاقات العملاء إلکترونياً فى تحقيق ولاء عملاء شرکات السياحة بالسوق المصرى

Marketing Practices of Tourism and Hospitality Enterprises for Attracting Domestic Tourists in Egypt

Developing e-marketing systems in light of benefiting from operations the digital transformation of travel and tourism companies - a field study