The Impact of Employee Engagement on Creating a Memorable Guest Experience in the Hotel Industry: The Moderating Role of Organizational Support

Social Responsibility Towards Employees and Its Role in Achieving a Competitive Advantage for Tourism Companies

The Role of Electronic Customer Relationship Management in Enhancing E-Customer Loyalty through the Mediating Effect of E-Customer Trust: A Field Study on the Egyptian Fast-Food

The Effect of Visual Identity on Tourists’ Preferences to Visit Luxor from Generational Perspective

Leader Humor and Passenger-Oriented Organizational Citizenship Behavior in Cabin Crew

Managers' Perceptions of Customers Dinning Choice: Global Quick Service Restaurants in Egypt

Customer Relationship Management in Leading Tourism Establishments as a Modern Marketing Trend

The Role of Digital Marketing in the Sustainability of the Tourism and Hotel Sector and its Services According to Different Generations

The Effect of Ethical Sales Behaviour on Customer Relationship Quality in Hotels

Evaluating Customers Relationship Management practices. As applied to some of Egyptian Restaurants