The Role of Electronic Customer Relationship Management in Tourism Sector: A Case Study of the Egyptian Travel Agencies

The Mediating Role Of Electronic Customer Relationship Management Between Electronic Customer Knowledge Management and His Life Time Value Of The Egyption Commercial Banks : Stru

Impact of Electronic Customer Relationship Management on Purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs

"أثر إدارة علاقات العملاء الإلكترونية على ولاء عملاء الأعمال" دراسة ميدانية على مجموعة شركات العز الصناعية بجمهورية مصر العربية" “The Impact of Electronic Customer Relationship M

Evaluating Customers Relationship Management practices. As applied to some of Egyptian Restaurants

The Impact of Customers’ Relationship Management (CRM) On E-marketing Customization An Applied Study on Food Retail Stores (Al-Shrouk City)

The mediating role of customer’s perception of CSR practices in the relationship between customer’s loyalty and customer’s retention: Comparative Study from Egyptian Telecommunic

"أثر إدارة علاقات العملاء الإلكترونية على رضاء عملاء الأعمال" دراسة ميدانية على مجموعة شركات العز الصناعية بجمهورية مصر العربية

The Impact of Organizational Factors on Electronic Customer Relationship Management (E-CRM) Success Implementation in the Egyptian Hotels

The Impact of Electronic Customer Relationship Management on Customer Loyalty With an application on Misr Travel