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ArticleCreating Lasting Customer Relationships: The Impact of Experiential Marketing on Customer Behaviour in the Tourism and Hospitality Industry The Mediating f role of brand trust
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ArticleArtificial Intelligence Impact on Customer Experience: Conceptualization, and a Proposed Model
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ArticleThe Impact of Employee Engagement on Creating a Memorable Guest Experience in the Hotel Industry: The Moderating Role of Organizational Support
ArticleCustomer Relationship Management in Leading Tourism Establishments as a Modern Marketing Trend
ArticleCustomer Relationship Management in Leading Tourism Establishments as a Modern Marketing Trend
ArticleOmnichannel Retailing and Customer Retention: The Mediating Effect of Omnichannel Shopping Experience
ArticleOmnichannel Retailing and Customer Retention: The Mediating Effect of Omnichannel Shopping Experience
ArticleThe Role of Generational Traits in Shaping Service Practices and Customer Perceptions: A Case Study in QSRs
ArticleThe Role of Generational Traits in Shaping Service Practices and Customer Perceptions: A Case Study in QSRs
ArticleThe Role of Social Media Marketing Activities on online Customer Engagement on the Instagram platform
ArticleThe Role of Social Media Marketing Activities on online Customer Engagement on the Instagram platform