The Impact of Customer Relationship Management on Customer Loyalty

The Impact of Organizational Factors on Electronic Customer Relationship Management (E-CRM) Success Implementation in the Egyptian Hotels

Evaluating Customers Relationship Management practices. As applied to some of Egyptian Restaurants

وظائف إدارة علاقات العملاء وأثرها على ولاء العملاء دراسة ميدانية في البنوک التجارية المصرية

The Impact of Customers’ Relationship Management (CRM) On E-marketing Customization An Applied Study on Food Retail Stores (Al-Shrouk City)

The Effect of Bank Attributes and Customer Characteristics on Bank Selection Decisions "An Empirical Investigation of Islamic Bank Customers in Egypt”

توظيف نموذج S.O.R لإختبار تأثير E-CRM على ولاء العميل من خلال رضاءه عن الخدمة المصرفية

The Mediating Role Of Electronic Customer Relationship Management Between Electronic Customer Knowledge Management and His Life Time Value Of The Egyption Commercial Banks : Stru

Determinants of Customer Behavioral Intention Towards the Usage of Fin-tech Banking Services: Evidence from Egypt

Impact of Electronic Customer Relationship Management on Purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs