Examining the interaction effect of focal Customer’s and other Customer’s service experience on focal Customer’s revisit intention and word of mouth

The Influence Of Relationship Quality Perceived Service Performance and Service Price On Service Price On Overall Satisfaction and Image : An Empirical Study

The Impact of Employee Engagement on Creating a Memorable Guest Experience in the Hotel Industry: The Moderating Role of Organizational Support

The Impact of CRM on Customer Satisfaction and Customer Loyalty: Mediation Effect of Customer Perceived Value (Evidence from Hospitality Industry)

The Role of Generational Traits in Shaping Service Practices and Customer Perceptions: A Case Study in QSRs

Impact of Some Factors on Customer Tipping Behavior in some Restaurant

The Interactive Impact of Organizational Support, Service Training and Empowerment on Employees' Affective Commitment and Service Recovery Performance: Hotel Front Office Departm

The Impact of Tourism Service Quality on Customer Satisfaction and Behavioural Intention

The Effect of Fellow Workers’ Warmth and Competence on Frontline Employees’ Proactive Customer Service Performance and Turnover Intentions in Hotels

قياس أثر جماعات الاتصال على قرار الشراء للعميل بالتطبيق على قطاع الفنادق المصرية