The Impact of Tourism Service Quality on Customer Satisfaction and Behavioural Intention

The Impact of CRM on Customer Satisfaction and Customer Loyalty: Mediation Effect of Customer Perceived Value (Evidence from Hospitality Industry)

Mediating Impact of Perceived Functional Value of Audit Service on the Relationship between Audit Characteristics and its Effect on Customer Satisfaction with Total Quality Manag

The Effect of Food Quality, Service Quality, And Tangibles on Hotel Restaurants ‎Customer Behavioural Intentions: The Mediating Role of Customer Satisfaction ‎

The Role of the Customer’s Perception of Service Quality in the Relationship between Information Technology Competence and Customer Satisfaction , A field study applied on govern

The Role of Services Marketing Mix on Perceived Quality and Brand Awareness: An application using structural equation modeling

The Mediating Effect of Patient Satisfaction on the Patient's Perception of Healthcare Quality and Patient Trust

The relationship between INTSERVQUAL & EXTSERVQUAL in Full-service restaurants: a comparative study between Domestic foreign restaurants

The Relationship Between Service Automation, Service Quality and Hotel Brand Image in Egypt's Hotel Chains: Guests' Perspective

Mediating brand evangelism in the relationship between brand relations and service quality and customer loyalty, satisfaction, value case study in the telecommunications sector i