Analyzing Hotel Practices Applied to Encourage and Manage Online Guest Reviews

The Role of Online Guest Review Sites in the Hospitality Industry: Evidences from Managers’ Perspectives

Analyses of Factors Influencing Travel Consumers’ Satisfaction and Loyalty as Revealed by Online Communication Platform: A Case Study of TripAdvisor

Assessing the Performance of Managing and Following-up Online Hotels’ Guests Reviews

The Effect of Reviews on the Online Reputation of Hotels in Latin America

How Do the Customers Rate the Hotels on Review Sites: Evidence from Hurghada Hotels in Egypt?

Peer-to-peer accommodation as an alternative to hotels: Customers' motivational factors, attitude and behavioral intentions

Detecting the nexus of online review manipulation and purchasing decisions: Evidence from hotel and travel agency customers

Motivations to share travel experiences in online travel communities: The moderating effect of dissatisfaction

Evaluation of methods of measuring the quality of hotel services in five-star hotels