A Smart Model to enhance Customer retention in E-commerce

Exploring the effect of AI Chatbots on Customer experience, Satisfaction and Advocacy: New Evidence from the Banking sector in Egypt

The Impact of Voice Marketing on Purchasing Intention in the Tourism and Hospitality Sector: The Mediating Roles of Customers’ Satisfaction, Commitment and Trust

.Customer experience antecedents in the context of AI chatbot services.

Online Customer Engagement as A Mediating Variable Between Social-Media Marketing and Customer Satisfaction: Using Big Data Analytics and Natural Language Processing

The Impact of Artificial Intelligence Acceptance on Customer Satisfaction in the Telecommunication Industry in Egypt

The Role of Digital Marketing in the Relationship between Artificial Intelligence and Customer Engagement "An Analytical Study of the Opinions of a Sample of Online Banking Clien

Effect of Artificial Intelligence on End-to-End Customer Centric Business Model

The Expected Role of Robots as a Feature of Artificial Intelligence in Enhancing Customer Experience Elements in Restaurants: An Exploratory Study

Artificial Intelligence Impact on Customer Experience: Conceptualization, and a Proposed Model