A Smart Model to enhance Customer retention in E-commerce

The Relationship between Mall Attributes and Customer Loyalty: The Mediating Effect of Shopping Value

The impact of Omnichannel experience on loyalty and advocacy intention in higher education; the mediating role of students’ engagement and perceived satisfaction

The Impact of social media channels on consumer behavior in online shopping

The Impact of Omnichannel on Customer Satisfaction This paper is extracted from a master’s thesis with the title of “The impact of omnichannel on customer satisfaction.”

Experiential Marketing Dynamics: Multiple mediator analysis of the experiential marketing - purchase intentions relationship

The mediating role of customer participation in the relationship between customer attitude and customer citizenship behavior of online shopping customers

Online Customer Engagement as A Mediating Variable Between Social-Media Marketing and Customer Satisfaction: Using Big Data Analytics and Natural Language Processing

the relationship between customer participation and customer experience

Evaluation of consumer technology experience: The mediation role of customer satisfaction and its impact on customer loyalty and word of mouth.