The impact of Big Data Analytics in Developing Strategic Performance using Balanced Scorecard: A Field Study in Egypt

The Impact of Customer Relationship Management on Customer Loyalty

The Impact of Organizational Factors on Electronic Customer Relationship Management (E-CRM) Success Implementation in the Egyptian Hotels

The Effect of Applying Customer Relationship Management (CRM) on Improving Citizens' Satisfaction with Public Services in Egypt by Applying it to the Egyptian Post

أثر تطبيق إدارة علاقات العملاء على تحسين خدمات ما بعد البيع بشرکات المحمول في مصر [دراسة تطبيقية]

The Impact of Customers’ Relationship Management (CRM) On E-marketing Customization An Applied Study on Food Retail Stores (Al-Shrouk City)

"أثر إدارة علاقات العملاء الإلكترونية على ولاء عملاء الأعمال" دراسة ميدانية على مجموعة شركات العز الصناعية بجمهورية مصر العربية" “The Impact of Electronic Customer Relationship M

Evaluating Customers Relationship Management practices. As applied to some of Egyptian Restaurants

The Role of Market Share in Improving the Relationship between Customer Relationship Management and Performance in Egyptian Tourism Companies

The impact of applying the balanced scorecard on the performance of health ‎organizations An applied study at King Fahad Hospital in Jeddah