The Impact of Customer Relationship Management on Customer Loyalty

Evaluating Customers Relationship Management practices. As applied to some of Egyptian Restaurants

The Role of Electronic Customer Relationship Management in Enhancing E-Customer Loyalty through the Mediating Effect of E-Customer Trust: A Field Study on the Egyptian Fast-Food

"أثر إدارة علاقات العملاء الإلكترونية على ولاء عملاء الأعمال" دراسة ميدانية على مجموعة شركات العز الصناعية بجمهورية مصر العربية" “The Impact of Electronic Customer Relationship M

The Impact of Organizational Factors on Electronic Customer Relationship Management (E-CRM) Success Implementation in the Egyptian Hotels

Impact of Electronic Customer Relationship Management on Purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs

Determinants of Customer Relationship Management (CRM) in the Egyptian Commercial Banks “A Proposed Model

The Impact of Balanced Scorecard on Customer relationship management performance: Evidence from Egypt

The Effect of Applying Customer Relationship Management (CRM) on Improving Citizens' Satisfaction with Public Services in Egypt by Applying it to the Egyptian Post

تأثير إدارة علاقات العملاء الإلكترونية على الاحتفاظ بالعملاء: دراسة تطبيقية على عملاء شركات الهاتف المحمول بمحافظة الدقهلية