Analyzing Hotel Practices Applied to Encourage and Manage Online Guest Reviews

The Role of Online Guest Review Sites in the Hospitality Industry: Evidences from Managers’ Perspectives

ASSESSMENT OF THE MARKETING ACTIVITY IN FIVE-STAR HOTELS

Guests’ Motives to Write Positive and Negative 5-star Hotel Reviews on TripAdvisor

Improving the Hotel Performance by Using Integrated Management System: An Exploratory Study

دور منصات إبداء الرأي والتقييم في تعزيز سمعة الفنادق في مصر: دراسة حالة TripAdvisor

Assessing the Quality of Hotel Services in Youth Towns

The Effect of Reviews on the Online Reputation of Hotels in Latin America

Studying the Effects of Hotels' Website Quality on Customers' E-satisfaction

Evaluation of methods of measuring the quality of hotel services in five-star hotels