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333981

Assessing the Quality of Hotel Services in Youth Towns

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Last updated: 29 Dec 2024

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Abstract

The overall aim of the research is to assess the quality of hotel services in youth towns. To achieve this aim, a self- administered questionnaire was designed and distributed on a random sample of youth in five towns (Sharm El-Sheikh – Luxor – Portsaid – Alexandria – Dumyat). The questionnaire aimed to identify the perspectives of such customers regarding the quality of hotel services (i.g. accommodation services, food and beverage services and entertainment activities. The major findings revealed that the quality level of the hotel services in some these towns are low, particularly in Portsaid and Alexandria

DOI

10.21608/ejth.2016.333981

Keywords

Service quality, youth towns, Youth Hostels

Volume

23

Article Issue

2

Related Issue

45222

Issue Date

2016-08-01

Receive Date

2024-01-03

Publish Date

2016-08-01

Page Start

184

Page End

202

Print ISSN

1997-163X

Online ISSN

1998-3301

Link

https://ejth.journals.ekb.eg/article_333981.html

Detail API

https://ejth.journals.ekb.eg/service?article_code=333981

Order

333,981

Publication Type

Journal

Publication Title

Egyptian Journal of Tourism and Hospitality

Publication Link

https://ejth.journals.ekb.eg/

MainTitle

Assessing the Quality of Hotel Services in Youth Towns

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Article

Created At

29 Dec 2024