Analyzing Hotel Practices Applied to Encourage and Manage Online Guest Reviews

The Role of Online Guest Review Sites in the Hospitality Industry: Evidences from Managers’ Perspectives

How Do the Customers Rate the Hotels on Review Sites: Evidence from Hurghada Hotels in Egypt?

Guests’ Motives to Write Positive and Negative 5-star Hotel Reviews on TripAdvisor

Assessing the Performance of Managing and Following-up Online Hotels’ Guests Reviews

The Influence of Online Reviews on Egyptians’ Travel and Tourism Decisions

Hotels’ Renovation Effect on Customers’ Loyalty and Occupancy Rates

The Impact of Electronic Word-of-Mouth (eWOM) on the Tourists’ Purchasing Intentions in Tourism and Hotel Sectors

The Effect of Social Responsibility Practices on the Egyptian Hotels’ Reputation

The Relationship between Hotel Rating, Customer Loyalty and Electronic Word of Mouth: Evidence from Egyptian Hotels