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327217

The impact of psychological contract and organizational commitment on the performance and productivity of employees in Luxor and Aswan hotels from the employees’ view

Article

Last updated: 04 Jan 2025

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Abstract

Garcia, 2022, pointed out that psychological contracts are important because they establish the expectations, rights, and obligations of both employees and employers by defining the roles and responsibilities of both Parties, psychological contracts have enabled to create a more positive and productive work environment. In addition, psychological contracts can help to prevent misunderstandings and conflict by providing a clear framework for communication and interaction. This research presented psychological contract and organizational commitment as the main variable that affects the performance and productivity of employees in Luxor and Aswan hotels from the employees' point of view as the dependent variable. The primary data was collected through the survey with the help of a standardized questionnaire among 400 employees working in Luxor and Aswan hotels. The collected data was analyzed using SPSS software (23). A five-point Likert Scale was used to test the attitude of the participators toward the research variables. The main result of the research was that the floating hotels' green practices had a significant impact on customers' satisfaction and retention. The main result of the research was that there was a significant influence of the presented psychological contract and organizational commitment on the performance and productivity of the employees working in Luxor and Aswan hotels. The research recommended that the need for hotels in Luxor and Aswan have abided by the psychological contracts they provide to employees in order to maintain employee loyalty and enhance productivity.

DOI

10.21608/ijthm.2023.327217

Keywords

Psychological contract, organizational commitment, performance, productivity, Luxor and Aswan hotels

Authors

First Name

Alaa El-Din

Last Name

Mekled

MiddleName

Hassan

Affiliation

Researcher, Faculty of Tourism and Hotels, Luxor University, Egypt

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Orcid

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First Name

Mohamed

Last Name

Abd El -Wahab

MiddleName

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Affiliation

Faculty of Tourism and Hotels, Fayoum University, Egypt

Email

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City

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Orcid

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First Name

Micheal

Last Name

Magdy

MiddleName

Zaki

Affiliation

Faculty of Tourism and Hotels, Luxor University, Egypt

Email

-

City

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Orcid

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Volume

6

Article Issue

2

Related Issue

44508

Issue Date

2023-11-01

Receive Date

2023-11-24

Publish Date

2023-11-01

Page Start

233

Page End

264

Print ISSN

2535-2318

Online ISSN

2682-3632

Link

https://ijthm.journals.ekb.eg/article_327217.html

Detail API

https://ijthm.journals.ekb.eg/service?article_code=327217

Order

327,217

Publication Type

Journal

Publication Title

International Journal of Tourism and Hospitality Management

Publication Link

https://ijthm.journals.ekb.eg/

MainTitle

The impact of psychological contract and organizational commitment on the performance and productivity of employees in Luxor and Aswan hotels from the employees’ view

Details

Type

Article

Created At

24 Dec 2024