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327215

The Impact of Supportive Work Environment on Employee’s Turnover Intention in the Egyptian Hotels: The Mediating Role of Employee’s Engagement

Article

Last updated: 04 Jan 2025

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Abstract

The aim of this study is to examine how supportive work environment determinants impact employee turnover intention. Data were collected using questionnaire forms. Distributed among a sample of the employees of 18 four and five-star hotels located in Greater Cairo, Luxor, Hurghada, and Sharm El Sheikh in Egypt. 440 forms were distributed among the participants, and 394 of them were filled out (89.5%) of them. SPSS version 25 was used to statistically analyze the responses of the participants. It was revealed that supervisors support significantly affect employee's turnover intention. The results of the study also show that a favorable and substantial association exists between a supportive work environment and employees' turnover intention. According to the study, employee engagement has the most influence on whether or not workers want to stay in their present positions. The investigation of the encouraging work environment in Egyptian hotels fills a gap in previous studies and highlights numerous consequences for hotel management.

Keywords

Supportive Work Environment, Employee’s Engagement, Employee’s Turnover, Five-star Hotels, Egyptian Hotels

Authors

First Name

Ahmed

Last Name

Tager

MiddleName

Gamal

Affiliation

Faculty of Tourism and Hotels, Luxor University, Egypt

Email

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City

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Orcid

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First Name

Abuelkassem

Last Name

Mohammad

MiddleName

A. A.

Affiliation

Faculty of Tourism and Hospitality, King Salman International University, Sharm El Sheikh, Egypt

Email

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City

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Orcid

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First Name

George

Last Name

El-Baghdady

MiddleName

I.

Affiliation

Researcher, Faculty of Tourism and Hotels, Luxor University, Egypt

Email

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City

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Volume

6

Article Issue

2

Related Issue

44508

Issue Date

2023-11-01

Receive Date

2023-11-24

Publish Date

2023-11-01

Page Start

215

Page End

232

Print ISSN

2535-2318

Online ISSN

2682-3632

Link

https://ijthm.journals.ekb.eg/article_327215.html

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https://ijthm.journals.ekb.eg/service?article_code=327215

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327,215

Publication Type

Journal

Publication Title

International Journal of Tourism and Hospitality Management

Publication Link

https://ijthm.journals.ekb.eg/

MainTitle

The Impact of Supportive Work Environment on Employee’s Turnover Intention in the Egyptian Hotels: The Mediating Role of Employee’s Engagement

Details

Type

Article

Created At

24 Dec 2024