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287421

The impact of applying electronic management systems (EMS) on food and beverage cost in five-star hotels in Cairo

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Last updated: 24 Dec 2024

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Abstract

Most institutions seek for improving the performance of their systems, which includes maintaining performance and reducing costs. A key strategy for achieving such goals is the effective implementation of electronic management systems. Also, previous research pointed out that there is a lack of research on the impact of applying electronic management systems on cost at the food and beverage department in hotel establishments. This research explores the impact of applying electronic management systems on food and beverage costs in five-star hotels. This research used questionnaires for collecting data. Four managers were investigated; food and beverage managers and their assistants cost control managers, and financial managers (n=112). Quantitative data obtained were statistically analyzed using SPSS (23). The findings revealed that electronic management systems have a positive effect on costs and developing operational performance. The main contribution of this research is to fill in the literature gap on the impact of electronic management on cost in the food and beverage department.

DOI

10.21608/ijhth.2022.287421

Keywords

management system, Food and Beverage, Hotels, Cairo

Authors

First Name

Kholoud

Last Name

Ebrahim

MiddleName

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Affiliation

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City

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Orcid

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First Name

Mohamed

Last Name

Gad El Rab

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Volume

16

Article Issue

1

Related Issue

38353

Issue Date

2022-06-01

Receive Date

2023-02-25

Publish Date

2022-06-01

Page Start

61

Page End

73

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_287421.html

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https://ijhth.journals.ekb.eg/service?article_code=287421

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287,421

Type

Original Research Articles

Type Code

806

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

The impact of applying electronic management systems (EMS) on food and beverage cost in five-star hotels in Cairo

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Article

Created At

24 Dec 2024