Conversational Marketing in Egyptian Universities’ Websites: Analytical Study of Websites and Consumers’ Perceptions

Proposed Model for Opinion Mining in Arabic Social Media Networks

A Pragmatic Analysis of the Language of Facebook Posts and Status Updates

Online Customer Engagement as A Mediating Variable Between Social-Media Marketing and Customer Satisfaction: Using Big Data Analytics and Natural Language Processing

Implementing Sentiment Analysis of Online Reviews to Improve Product and Customer Satisfaction: A QFD/ Kano Model Integration

Social Language as an Indicator of Social Presence in Online Journalism

تحليل خطاب المؤثرين عبر مواقع التواصل الاجتماعي في بحوث ودراسات الإعلام الجديد

How Group Size and Blog Characteristics Influence Critical Thinking in Online Discussion

Analysis of mathematical model for the impact of word of mouth and social media in marketing

An Analytical Study of the Linguistic Strategies Used by Egyptian University Students in their Humorous Facebook Chats