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Organizational Conflict and Job Burnout of Egyptian Hotels Employees

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

The human element in hotels is a key determinant of its success or the opposite, so the hotel management should work to good managing of the organizational conflict in order to reduce job burnout of employee and increase his satisfaction and engagement of work and the resulting increase in its quantity and quality. The study aimed to identify the level of organizational conflict in Egyptian hotels and the degree of job burnout for its employees, and determine the nature of the relationship that links the organizational conflict and job burnout of employees and influence between them. The study found a direct, relationship and a strong influence between organizational conflict and job burnout for Egyptian hotel employees. The study recommended that the management of the hotel should continuously reconsidered the salaries and incentives systems, evaluate performance on periodic, distribution of tasks among employees on the basis of job redesign and including it conforms to the specifications of the individual and the work. 

DOI

10.21608/jaauth.2021.66488.1149

Keywords

organizational conflict, Hotels, Job Burnout

Authors

First Name

Ahmed

Last Name

Ghanem

MiddleName

-

Affiliation

Hotel Studies Department, El-Alson Higher Institute for Tourism and Hotels

Email

ghanem_ahmed84@yahoo.com

City

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Orcid

-

Volume

20

Article Issue

3

Related Issue

25105

Issue Date

2021-06-01

Receive Date

2021-03-06

Publish Date

2021-06-01

Page Start

117

Page End

129

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_165716.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=165716

Order

7

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Organizational Conflict and Job Burnout of Egyptian Hotels Employees

Details

Type

Article

Created At

22 Jan 2023