The Impact of CRM on Customer Satisfaction and Customer Loyalty: Mediation Effect of Customer Perceived Value (Evidence from Hospitality Industry)

The Impact of Customer Satisfaction on Customer Purchase Decisions in The Egyptian Telecommunications Industry

Impact of Electronic Customer Relationship Management on Purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs

The Role of customer engagement in improving human sigma: Applied study on Egyptian banking sector

اثر جوده الخدمات الالكترونية على ولاء العملاء فى ظل توسيط دور الرضا والثفة الالكترونية بالتطبيق على شركات التامين فى مصر

The mediating role of customer’s perception of CSR practices in the relationship between customer’s loyalty and customer’s retention: Comparative Study from Egyptian Telecommunic

Customer Satisfaction as a Mediator between Service Quality Dimensions and Behavioral Intentions in the Egyptian Hotel Industry

The mediating role of Customer Engagement in the relationship between Content Marketing and Electronic Word of Mouth: A case of online food ordering and delivery applications in

The impact of Omnichannel experience on loyalty and advocacy intention in higher education; the mediating role of students’ engagement and perceived satisfaction

The Impact of Social Media Influencers characteristics on Customers’ purchase Intension in the Egyptian Market