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206793

Investigating The Effect of Food Safety Practices on Hotels Performance: Drivers, ‎Perceived Benefits and Challenges

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Last updated: 04 Jan 2025

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Abstract

The increasing number of food poisoning outbreaks and food-related scares has led to calls for better food safety practices. Food poisoning outbreaks of salmonella, listeria, and E-coli have made the public more skeptical of the food they consume and the effect on the hotel performance. The purpose of this paper is to identify drivers, benefits, and challenges coming out of food safety practices and the effect of these practices on hotel performance in four and five-star hotels in Luxor and Aswan. For this purpose, the questionnaires were designed to gather all the necessary information related to food and beverage mangers during food safety practices, understand the Drivers, perceived benefits, and challenges of food safety practices in the selected hotels (17 hotels). The total number of participants was 68 of top management in the food and beverage department in the selected hotels.
Findings show that although there are some crucial difficulties that seem to be quite difficult for hotels, benefits derived from it are greater and let the hotels fulfill the legal or market requirements. The major benefits and challenges of food safety practices were associated with financial, infrastructural, and people related issues. It is obvious that most of the difficulties are more directly or indirectly related to costs involved with the food safety practices that could not be recouped in the short term. However, these costs and investments should be seen in the long term as the return of the investment by for example decrease of contaminated food products, improvement in the area of food safety and quality, increase in reliability, and fewer complaints from consumers as well as reduction of operational costs.

DOI

10.21608/ijthm.2021.206793

Keywords

Food safety practices, Drivers, perceived benefits, ‎Challenges, Hotel Performance

Authors

First Name

Ahmed

Last Name

Ibrahim ‎

MiddleName

Rabea

Affiliation

Faculty Of Tourism and Hotels, Luxor University, Egypt

Email

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City

-

Orcid

-

First Name

Michael

Last Name

Zaki ‎

MiddleName

M.

Affiliation

Faculty Of Tourism and Hotels, Luxor University, Egypt

Email

-

City

-

Orcid

-

First Name

Farida

Last Name

Megahed

MiddleName

Mohamed

Affiliation

Faculty Of Tourism and Hotels, University of Sadat City, Egypt

Email

drfaridamm@yahoo.com

City

-

Orcid

-

First Name

Tamer

Last Name

Abbas

MiddleName

Mohamed

Affiliation

King Salman International University, Egypt

Email

-

City

-

Orcid

-

Volume

4

Article Issue

2

Related Issue

29115

Issue Date

2021-12-01

Receive Date

2021-08-28

Publish Date

2021-12-01

Page Start

243

Page End

264

Print ISSN

2535-2318

Online ISSN

2682-3632

Article File

IJTHM_Volume 4_Issue 2_Pages 243-264.pdf

PDF . 574.2kB

Link

https://ijthm.journals.ekb.eg/article_206793.html

Detail API

https://ijthm.journals.ekb.eg/service?article_code=206793

Order

11

Type

Original Article

Type Code

824

Publication Type

Journal

Publication Title

International Journal of Tourism and Hospitality Management

Publication Link

https://ijthm.journals.ekb.eg/

MainTitle

Investigating The Effect of Food Safety Practices on Hotels Performance: Drivers, ‎Perceived Benefits and Challenges

Details

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Article

Created At

22 Jan 2023