425875

Do Organizational Agility, Corporate Social Responsibility, and Psychological Empowerment Influence Hotel Performance? Evidence from the Egyptian Hospitality Industry

Article

Last updated: 11 May 2025

Subjects

-

Tags

Sustainability in tourism and hospitality

Abstract

Despite the growing interest in hotel performance determinants, there remains a gap in the literature concerning the role of organizational agility, corporate social responsibility, and psychological empowerment as key antecedents in the Egyptian hospitality sector. Therefore, the current research aims to investigate the impact of organizational agility, corporate social responsibility, and psychological empowerment on hotel performance in Egypt. Additionally, the research developed and empirically tested a conceptual model grounded in Stakeholder Theory within the Egyptian hospitality industry. To achieve this objective, web-based questionnaires were distributed to a stratified random sample of 306 employees, supervisors, department managers, and general managers working in Egyptian hotels. The research contributes to the Stakeholder Theory paradigm by experimentally investigating the influence of corporate social responsibility on hotel performance in Egypt. The results declared that organizational agility, corporate social responsibility, and psychological empowerment positively impact the model outcome (hotel performance). Furthermore, the results revealed that organizational agility has the strongest effect among the adopted variables. This research addresses a critical knowledge gap and provides valuable managerial insights for improving hotel performance in the Egyptian hospitality sector.

DOI

10.21608/jaauth.2025.372386.1675

Keywords

Organizational agility, Corporate Social Responsibility, Psychological Empowerment, Hotel Performance

Authors

First Name

Reham

Last Name

Touni

MiddleName

-

Affiliation

Hotels Management, Faculty of Tourism and Hotels, Minya University

Email

reham.touni@mu.edu.eg

City

Minya

Orcid

-

First Name

Mahmoud

Last Name

Abdelaziz

MiddleName

-

Affiliation

Lecturer, Hotel Management Department, Faculty of Tourism and Hotels, Minia University, Minia, Egypt.

Email

mahmoud.abdel-aziz@mu.edu.eg

City

Minia

Orcid

0009-0000-2689-4768

First Name

Hussien Mohamed

Last Name

Hussien

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University

Email

hussien.mohammed@mu.edu.eg

City

-

Orcid

https://orcid.org/00

Volume

28

Article Issue

1

Related Issue

50467

Issue Date

2025-06-01

Receive Date

2025-04-01

Publish Date

2025-06-01

Page Start

339

Page End

360

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_425875.html

Detail API

http://journals.ekb.eg?_action=service&article_code=425875

Order

425,875

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Do Organizational Agility, Corporate Social Responsibility, and Psychological Empowerment Influence Hotel Performance? Evidence from the Egyptian Hospitality Industry

Details

Type

Article

Created At

04 May 2025