413158

Effectiveness of Social Media in Promotion: Case Study of Small Hotels in Great Cairo

Article

Last updated: 25 Feb 2025

Subjects

-

Tags

Hospitality

Abstract

there are advantages and features of using social networks for the hotel business and there is a possibility and necessity of using social networks, both for large hotel companies and for small hotel enterprises have been proved. There is important to improve the use of social networks in the activities of hotel enterprises, including promotion of hotel products and services. The aim of this research is to measure the Effectiveness of Social Media in Promotion: Case Study of Small Hotels in Great Cairo. A comprehensive survey was conducted of 120 small hotels (3-star hotels -according to EHA, 2022) managers, front office managers and reception employees in Greater Cairo, and 110 questionnaires were retrieved, including 10 invalid questionnaires, bringing the number of questionnaires that can be statistically analyzed to 100 samples. A five-point Likert scale used to test the attitude of the participators toward research variables. Data collected were analyzed using SPSS (23). The main result of the research was that there was a there is a very important feasibility of converting the hotel into an online hotel according to the concept of modern electronic transformation. The research recommended that Hotels should give importance to the feasibility of converting the hotel into an online hotel according to the concept of modern electronic transformation, Hotels should have an official for designing messages and promoting the hotel on social networking sites and Hotels should have a specialized department to manage marketing and promotion through social media.

DOI

10.21608/ijhth.2025.306068.1052

Keywords

social media, promotion, Small Hotels, Cairo, Egypt

Authors

First Name

Maha

Last Name

Abdel Azim

MiddleName

-

Affiliation

Master Scholar, faculty of Tourism and Hotels, Fayoum University, Fayoum, Egypt

Email

mahagamal965@gmail.com

City

-

Orcid

-

First Name

Ashraf

Last Name

Ghareeb

MiddleName

-

Affiliation

Professor, Faculty of Tourism and Hotels, Fayoum University, Fayoum, Egypt

Email

asg02@fayoum.edu.eg

City

-

Orcid

-

First Name

Mahmed

Last Name

Attia

MiddleName

Adel

Affiliation

Professor, Faculty of Tourism and Hotels, Minia University, Minia, Egypt

Email

mohamed.attia@mu.edu.eg

City

-

Orcid

-

First Name

Mohamed

Last Name

Omar

MiddleName

-

Affiliation

Associate Professor, Faculty of Tourism and Hotels, Fayoum University, Fayoum, Egypt

Email

moa00@fayoum.edu.eg

City

-

Orcid

-

Volume

18

Article Issue

2

Related Issue

53969

Issue Date

2024-12-01

Receive Date

2024-07-21

Publish Date

2024-12-01

Page Start

1

Page End

20

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_413158.html

Detail API

http://journals.ekb.eg?_action=service&article_code=413158

Order

413,158

Type

Original Article

Type Code

804

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Effectiveness of Social Media in Promotion: Case Study of Small Hotels in Great Cairo

Details

Type

Article

Created At

25 Feb 2025