401698

The Impact of Technological Innovation on Co-Production and Co-Creation in Red Sea Hotels

Article

Last updated: 07 Jan 2025

Subjects

-

Tags

Talent management

Abstract

Technology is an important source of competitive advantage for hotels. Technology innovations enhance service quality, improve employee productivity, and lessen operational costs, existing research has demonstrated that technology is transforming the ways in which hotels communicate with their customers. This research aims to assess the Impact of Technological Innovation on Co-Production and Co-Creation in Red Sea Hotels. To achieve objectives of this research the quantitative approach was used via a. questionnaire. It is conducted on a random sample of (256) managers in Red Sea hotels. The results indicate that there is a positive Impact of Technological Innovation on Co-Production and Co-Creation in Red Sea Hotels.

The study recommended that hotels in the red sea should harnessing the positive impact of technological innovation on co-production and co-creation to enhance service development in the hotel and Encouraging guests to engage in co-production and co-creation to boost their satisfaction with the services they receive.

DOI

10.21608/jaauth.2024.341842.1637

Keywords

technological innovation, Co-Production, Co-Creation, Red Sea

Authors

First Name

Ahmed

Last Name

Ibrahim

MiddleName

Rabee

Affiliation

hotels studies department,luxor university

Email

ahmed.rabea@fth.luxor.edu.eg

City

-

Orcid

-

First Name

Ahmed

Last Name

Tager

MiddleName

Gamal

Affiliation

Hotels Studies Department.faculty of Tourism and Hotels,Luxor University

Email

ahmed.hendy@fth.luxor.edu.eh

City

-

Orcid

-

Volume

27

Article Issue

2

Related Issue

51295

Issue Date

2024-12-01

Receive Date

2024-12-04

Publish Date

2024-12-31

Page Start

216

Page End

230

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_401698.html

Detail API

http://journals.ekb.eg?_action=service&article_code=401698

Order

401,698

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Impact of Technological Innovation on Co-Production and Co-Creation in Red Sea Hotels

Details

Type

Article

Created At

07 Jan 2025