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401333

The Impact of Electronic Word of Mouth on Purchase Intention of Egyptian Internet Users in the Fashion Industry

Article

Last updated: 05 Jan 2025

Subjects

-

Tags

Marketing

Abstract

Customers depend on electronic word of mouth (e-WOM) to acquire knowledge concerning the latest fashion trends. Examining this phenomenon contributes to the existing marketing literature and guides professionals in designing their strategies and understanding their customers. This study investigates the influence of e-WOM on the purchase intention of Egyptian internet users. A quantitative research design was employed using 415 valid questionnaire responses. Pearson correlation and linear regression analyses were conducted to test the hypotheses using SPSS version 26.0. The findings of the study confirmed that all the e-WOM dimensions (sender's expertise, quantity, and quality) positively influence the purchase intention of Egyptian internet users in fashion industry. Moreover, e-WOM quantity exerts the greatest effect on purchase intention, whereas e-WOM quality has the lowest impact. Accordingly, fashion marketers should incorporate e-WOM into their strategies to leverage its effect on purchase intention.

DOI

10.21608/ajccr.2024.255660.1093

Keywords

electronic word of mouth, e-WOM Quality, e-WOM Quantity, Sender’s Expertise, Purchase Intention

Authors

First Name

Yasmine Ashraf

Last Name

Sayed

MiddleName

-

Affiliation

Faculty of Business Administration, Economics and Political Science, The British University in Egypt, El‐Sherouk City, Egypt.

Email

yasmine.ashraf@bue.edu.eg

City

Cairo

Orcid

-

First Name

May M.

Last Name

Fahmy

MiddleName

-

Affiliation

Faculty of Business Administration, Economics and Political Science, The British University in Egypt, El‐Sherouk City, Egypt.

Email

may.fahmy@bue.edu.eg

City

Cairo

Orcid

0000-0002-3537-2715

Volume

4

Article Issue

4

Related Issue

52579

Issue Date

2024-12-01

Receive Date

2023-12-16

Publish Date

2024-12-30

Page Start

54

Page End

73

Print ISSN

2805-248X

Online ISSN

2805-2498

Link

https://ajccr.journals.ekb.eg/article_401333.html

Detail API

https://ajccr.journals.ekb.eg/service?article_code=401333

Order

3

Type

Original Article

Type Code

2,025

Publication Type

Journal

Publication Title

The Academic Journal of Contemporary Commercial Research

Publication Link

https://ajccr.journals.ekb.eg/

MainTitle

The Impact of Electronic Word of Mouth on Purchase Intention of Egyptian Internet Users in the Fashion Industry

Details

Type

Article

Created At

30 Dec 2024