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284002

The Influence of Toxic Workplace Climate Behaviors on Innovative Work Behavior and Employee Engagement in Hotels

Article

Last updated: 27 Dec 2024

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Abstract

There is a gap in the literature on the toxic workplace climate (TWC) in Egypt's hospitality industry, despite the latent literature focusing on its effects. The present research aimed to investigate the influence of TWC behaviors (bullying, ostracism, incivility) on innovative work behavior and employee engagement in hotels in Egypt. Moreover, a model of a TWC is developed and examined in the context of Egyptian hospitality. Bullying, ostracism, and incivility are three toxic workplace behaviors that are included in the conceptual model as antecedents, as well as two outcomes (innovative work behavior and employee engagement). The research analyzes data on 484 employees working in the Egyptian hospitality sector. All the hypotheses regarding the direct connections between the three drivers and the two outcomes included in the theoretical model are supported by the findings. The research also declared that TWC has negative impacts on both outcomes of the model (innovative work behavior, and employee engagement). Additionally, the research confirms the differences between employees based on gender in recognizing toxic behaviors in the workplace. According to the findings, hotels in Egypt should perform training program for employees about bullying, ostracism, and incivility to teach them how to identify toxic behaviors in the workplace, and different strategies to deal with these behaviors.

DOI

10.21608/mjthr.2023.185606.1082

Keywords

Toxic workplace climate, Innovative work behavior, Employee Engagement, Hotels

Authors

First Name

Reham

Last Name

Touni

MiddleName

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Affiliation

Lecturer, Hotel Management Department, Faculty of Tourism and Hotels, Minia University

Email

reham.touni@mu.edu.eg

City

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Orcid

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First Name

Hussien

Last Name

Hussien

MiddleName

Mohamed

Affiliation

Lecturer, Hotel Management, Faculty of Tourism and Hotels, Minia University

Email

hussien.mohammed@mu.edu.eg

City

-

Orcid

-

Volume

15

Article Issue

1

Related Issue

38042

Issue Date

2023-06-01

Receive Date

2023-01-06

Publish Date

2023-06-01

Page Start

109

Page End

130

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_284002.html

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https://mjthr.journals.ekb.eg/service?article_code=284002

Order

284,002

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

The Influence of Toxic Workplace Climate Behaviors on Innovative Work Behavior and Employee Engagement in Hotels

Details

Type

Article

Created At

27 Dec 2024