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334721

Examining the Impact of Artificial intelligence on Hotel Employees: The Case of Egypt

Article

Last updated: 25 Dec 2024

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Abstract

Artificial Intelligence (AI) is probably the topic of the hour. This study aims to explore the influence of AI on the hospitality employees' job security in Egypt. AI influence has been a highly debated topic. Previous literature have found different employees' views about AI and its effects on their jobs. On one side, AI as a colleague, on the other side, it is a threating tool to their jobs. In this study, an online questionnaire was used to gather employees' views about AI. Pearson correlation coefficient was used to analyze the relationships between the study variables. In general, there was no significant relationship between AI applications and job security and engagement. However, there were relationships between some of the dimensions of AI applications and dependent variables. Therefore, it is recommended that hospitality practitioners along with the government invest in strong AI infrastructure as it is the trend nowadays. Along with that there should be more focus on training and assurance for employees about AI. AI curriculums should get more attention in Egyptian universities.

DOI

10.21608/sis.2024.260189.1164

Keywords

artificial intelligence, job security, Job Engagement, Egypt

Authors

First Name

Ibrahim

Last Name

Gab-Allah

MiddleName

Rhoma

Affiliation

Demonstrator, Hotel Management Department, Faculty of Tourism and Hotels, Matrouh University

Email

ibrahimrhoma@outlook.com

City

Marsa Matrouh

Orcid

-

Volume

7

Article Issue

2

Related Issue

45355

Issue Date

2023-12-01

Receive Date

2024-01-02

Publish Date

2023-12-01

Page Start

72

Page End

87

Print ISSN

2682-4329

Online ISSN

2735-3044

Link

https://sjs.journals.ekb.eg/article_334721.html

Detail API

https://sjs.journals.ekb.eg/service?article_code=334721

Order

334,721

Type

Original Research

Type Code

1,291

Publication Type

Journal

Publication Title

Journal of Tourism, Hotels and Heritage

Publication Link

https://sjs.journals.ekb.eg/

MainTitle

Examining the Impact of Artificial intelligence on Hotel Employees: The Case of Egypt

Details

Type

Article

Created At

25 Dec 2024