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The Intersection Between Organizational Learning P ,rocesses and the Enhancement of Innovation Capabilities in Egyptian Travel Agents: The Mediating Role of Knowledge Management

Article

Last updated: 24 Dec 2024

Subjects

-

Tags

Business economics

Abstract

In today's knowledge-based economy, travel agents seek to enhance their innovative capabilities as a reason for their survival and growth and one of the most important sources of achieving their competitive advantage. From this standpoint, it has become necessary for travel agents to strive to create an organizational culture that emphasizes the importance of learning and knowledge management.

The purpose of this research was to investigate the interaction that the entire knowledge management cycle, which encompasses four phases (knowledge generation, documentation, sharing, and usage), has on the relationship between the organizational learning and innovation capabilities in Egyptian travel agencies. The research model was built and validated using structural equation modeling (PLS-SEM) techniques. Information was obtained using a standardized survey administered to the staff members of travel agents category (A) sample in Cairo. The findings of the research concluded that in nowadays dynamic business environment, both of the knowledge management process and the learning techniques that occurs inside an organization are important variables in the enhancement of innovative capabilities Egyptian travel agents. The study presented a number of recommendations that work to improve the actual practices of organizational learning and knowledge management processes within Egyptian travel agents.

DOI

10.21608/jaauth.2024.335879.1631

Keywords

Knowledge Management, Organizational Learning, Dynamic capabilities, innovative capabilities

Authors

First Name

yasmeen

Last Name

Attia

MiddleName

Abdelmoaty

Affiliation

East Port Said University of Technology

Email

yasmin_moaty@hotmail.com

City

Ismailia

Orcid

-

First Name

Reham

Last Name

Gad Abdu

MiddleName

Abdelrahman

Affiliation

Tourism studies department, faculty of tourism and hotels, Suez Canal University, Egypt, Ismailia

Email

reham_abdelrahman86@yahoo.com

City

Ismailia

Orcid

-

First Name

Rasha

Last Name

Ahmed Khalil

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotel Management

Email

rashakhalil@gmail.com

City

-

Orcid

-

Volume

28

Article Issue

1

Related Issue

50467

Issue Date

2025-06-01

Receive Date

2024-11-12

Publish Date

2025-06-01

Page Start

106

Page End

123

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_395772.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=395772

Order

395,772

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Intersection Between Organizational Learning P ,rocesses and the Enhancement of Innovation Capabilities in Egyptian Travel Agents: The Mediating Role of Knowledge Management

Details

Type

Article

Created At

24 Dec 2024