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394785

Examining the Intention to use Artificial Intelligence in Recruitment and Selection within Human Resource Management: A Case Study of Egyptian Tourism and Travel Agencies

Article

Last updated: 24 Dec 2024

Subjects

-

Tags

Artificial intelligence

Abstract

This study examines the integration of Artificial Intelligence (AI) into Human Resource Management (HRM) processes, with a particular focus on recruitment and selection practices in the Egyptian Tourism and Travel Agencies. Leveraging the Unified Theory of Acceptance and Use of Technology (UTAUT) framework, the research explores how Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC) influence the intention to adopt AI technology in HRM. Additionally, the study assesses the impact of AI adoption on the perceived value (PV) of organizations, specifically regarding improvements in operational efficiency, cost-effectiveness, talent matching, and recruitment productivity. Data were collected from 252 HR professionals employed in Egyptian travel agencies and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings indicate that UTAUT constructs play a significant role in enhancing perceived organizational value through AI adoption. The results suggest that implementing AI in recruitment not only streamlines HR processes but also elevates employee satisfaction, strengthens organizational reputation, and delivers cost savings, positioning AI as an essential tool for competitiveness in the travel and tourism sector. This research provides strategic insights and practical recommendations for travel agencies aiming to leverage AI to advance HRM efficacy and gain a competitive edge.

DOI

10.21608/jaauth.2025.394785

Keywords

Artificial Intelligence (AL), Human resources management (HRM), technology adoption, AI in recruitment, Industry 4.0

Authors

First Name

Waleed

Last Name

Abaza

MiddleName

Abass

Affiliation

tourism studies PHD, Faculty of tourism and hotels Suez Canal University.

Email

waleedabaza@tourism.suez.edu.eg

City

Ismailia

Orcid

0009-0007-3613-1909

First Name

Ahmed

Last Name

Eltobgy

MiddleName

Erfan

Affiliation

Higher Institute of Tourism and Hotels, E.G.O.T.H Ismailia, Egypt

Email

airfan1978@gmail.com

City

-

Orcid

0009-0008-7006-2393

Volume

28

Article Issue

1

Related Issue

50467

Issue Date

2025-06-01

Receive Date

2024-11-09

Publish Date

2025-06-01

Page Start

83

Page End

105

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_394785.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=394785

Order

394,785

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Examining the Intention to use Artificial Intelligence in Recruitment and Selection within Human Resource Management: A Case Study of Egyptian Tourism and Travel Agencies

Details

Type

Article

Created At

24 Dec 2024