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The Impact of Flight Catering Supply Chain Practices on Food and Beverage Quality in Egyptair Company

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Last updated: 04 Jan 2025

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Abstract

The current research aims to assess the implementation of flight catering Supply Chain Practices (SCPs) and their effects on food and beverages quality in EgyptAir. The population of this study comprises the managers and employees who work in production and catering management in operation sector at In-flight Service EgyptAir Company. A stratified random sample was applied in the current research. A quantitative method was used to collect the data. A self-administered questionnaire was conducted. A total of 220 questionnaire forms were distributed to managers and employees. The valid forms were 180 forms, which represent 81.8% from the distributed forms. SPSS V. 25 was used to analyze the data. The results showed that the SCPs and F&B quality were applied less than standard levels. The supply chain practices as strategic alliance, customer focus, information sharing, information quality, information technology, lean system, logistics integration had a significant effect on food and beverages quality. The implication of these findings for the industry and future researches are being deliberated. Finally, this study intends to fill the research gap and evaluate how applying SCPs have a potential to provide contributions to F&B quality at In-Flight Service Egypt Air Company.

DOI

10.21608/ijthm.2023.327227

Keywords

Flight catering, Supply Chain Practices, Food & Beverages Quality, Egypt Air

Authors

First Name

Mostafa

Last Name

Hussein

MiddleName

M. M.

Affiliation

Faculty of Tourism and Hotels, Minia University, Egypt

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Orcid

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First Name

Abd El-Bary

Last Name

Dawood

MiddleName

Ahmed Ali

Affiliation

Faculty of Tourism and Hotels, Minia University, Egypt

Email

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City

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Orcid

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First Name

Mohamed

Last Name

Mohamed

MiddleName

Mostafa Salah

Affiliation

Researcher, Faculty of Tourism and Hotels, Minia University, Egypt

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Volume

6

Article Issue

2

Related Issue

44508

Issue Date

2023-11-01

Receive Date

2023-11-24

Publish Date

2023-11-01

Page Start

265

Page End

293

Print ISSN

2535-2318

Online ISSN

2682-3632

Link

https://ijthm.journals.ekb.eg/article_327227.html

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https://ijthm.journals.ekb.eg/service?article_code=327227

Order

327,227

Publication Type

Journal

Publication Title

International Journal of Tourism and Hospitality Management

Publication Link

https://ijthm.journals.ekb.eg/

MainTitle

The Impact of Flight Catering Supply Chain Practices on Food and Beverage Quality in Egyptair Company

Details

Type

Article

Created At

24 Dec 2024