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267537

Factors influencing the implementation of organizational change management in large Egyptian hotels: Mediating effects of employee engagement

Article

Last updated: 23 Jan 2023

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Abstract

Hotels operate in a highly competitive and continually evolving business environment. They are required constantly to implement various changes and adapt their business operations to keep up with the rapid changes. Therefore, managing organizational change has become crucial to hotel organizations for long-term survival and growth. The research aims to determine the variables impacting the implementation of organizational change management in large Egyptian hotels. A structured questionnaire was designed and used as a research method to gather the data from a sample of employees of large hotels in Egypt that experienced organizational change. This study adopted the Partial Least Squares Structural Equation Modeling technique (PLS-SEM) to analyze and test the research hypotheses. The results identified five factors directly and significantly impacting the implementation of organizational change in large hotels, respectively: employee engagement, leadership support, communication, organizational culture, and employee resistance to change. The study also found that employee engagement partially mediated the effects between these independent variables and the implementation of organizational change. The study implied that change leaders in hotels should adopt a planned approach to organizational change and highly consider the factors resulting in this study to undertake organizational change initiatives successfully.

DOI

10.21608/ijthsx.2022.165696.1026

Keywords

organizational change, Egyptian Hotels, Employee Engagement, Resistance to change, Organizational culture

Authors

First Name

Hatem

Last Name

Radwan

MiddleName

Radwan Ibrahim

Affiliation

Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia, Egypt.

Email

hattemradwan@yahoo.com

City

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Orcid

0000-0003-2821-0707

Volume

3

Article Issue

2

Related Issue

37215

Issue Date

2022-10-01

Receive Date

2022-09-28

Publish Date

2022-10-01

Page Start

77

Page End

103

Print ISSN

2785-9843

Online ISSN

2785-9851

Link

https://ijthsx.journals.ekb.eg/article_267537.html

Detail API

https://ijthsx.journals.ekb.eg/service?article_code=267537

Order

267,537

Type

Original Article

Type Code

1,806

Publication Type

Journal

Publication Title

The International Journal of Tourism and Hospitality Studies

Publication Link

https://ijthsx.journals.ekb.eg/

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Details

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Article

Created At

23 Jan 2023