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277387

The Effect of Brand Image and Brand Awareness Through Social Media on Purchase Intention in the Egyptian Youth Hostels

Article

Last updated: 27 Dec 2024

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Abstract

Businesses are increasingly sharing brand information through social media, including advertising on social networking sites (such as YouTube and Facebook) and curating user-generated material, all with the purpose of developing a strong brand image in customers' minds. Customers who have excellent brand awareness are more likely to have good intentions linked with repeat purchases This research aims to explore the effect of brand image and brand awareness through social media on purchase intention in Egyptian Youth Hostels. The researchers used the quantitative approach with a questionnaire survey for a sample of targeted customers of youth hostels in the governorates of Luxor, Aswan, and the Red Sea. After collecting, coding, and analyzing data, the main results of the research demonstrated that first: customers' online reviews of youth hostels create a brand image in customers' minds. Second: social media is an excellent and effective way to attract new customers and develop brand awareness, and even retain current customers. Finally, researchers found that brand image has a positive and significant effect on purchase intention. In addition, this research suggests some recommendations proposed below may be especially relevant for youth hostels youth hostels should create their own brand awareness profiles on social media communication channels and develop activities that will engage consumers with content sharing such as online product information, discounts, and promotions. Enhancing customers' learning of services, and, in turn, businesses could develop new service ideas, processes, and development to improve brand image and brand awareness.

DOI

10.21608/mjthr.2022.171387.1074

Keywords

brand awareness, brand image, Purchase Intention, social media, Youth Hostels

Authors

First Name

Sabreen

Last Name

Abd El-Jalil

MiddleName

Gaber

Affiliation

Professor, Tourism Studies Dep., Faculty of Tourism & Hotels, Luxor University.

Email

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City

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Orcid

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First Name

Mahmoud

Last Name

Atito

MiddleName

-

Affiliation

Researcher, Faculty of Tourism and Hotels, Luxor University

Email

mahmoud_atitou_serry@yahoo.com

City

-

Orcid

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First Name

Ahmed

Last Name

Rady

MiddleName

-

Affiliation

Associate Professor, Hotel Management Dep., Faculty of Tourism & Hotels, Minia University.

Email

ahmed.rady@mu.edu.eg

City

-

Orcid

0000-0002-2383-2999

First Name

Walaa

Last Name

Fawy

MiddleName

Mahmoud

Affiliation

Lecturer, Hotel Management Dep., Faculty of Tourism & Hotels, Luxor University.

Email

-

City

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Orcid

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Volume

15

Article Issue

1

Related Issue

38042

Issue Date

2023-06-01

Receive Date

2022-10-28

Publish Date

2023-06-01

Page Start

53

Page End

71

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_277387.html

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https://mjthr.journals.ekb.eg/service?article_code=277387

Order

277,387

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

The Effect of Brand Image and Brand Awareness Through Social Media on Purchase Intention in the Egyptian Youth Hostels

Details

Type

Article

Created At

23 Jan 2023