Does Service Automation Affect Service Quality and Hotel Brand Image in Hotel Chains in Egypt: Managers' Point of View?

The Effect of Using Service Automation and Robotic Technologies (SART) in Egyptian Hotels

WHEN TECHNOLOGY MEETS STAFF: THE INTERPLAY OF SERVICE AUTOMATION AND HUMAN RESOURCE PERFORMANCE IN THE EGYPTIAN HOTEL SECTOR

The Relationship between Hotel Rating, Customer Loyalty and Electronic Word of Mouth: Evidence from Egyptian Hotels

The impact of hotel brand experience on citizenship behavior of five-star hotel customers in Egypt

Work Environment and Service Recovery Performance in Hotel Operations in Egypt

Customer Satisfaction as a Mediator between Service Quality Dimensions and Behavioral Intentions in the Egyptian Hotel Industry

Customer Acceptance of Self-Service Technology in Five-Star Hotels in Egypt

Robots, artificial intelligence, and service automation (RAISA) technologies in the Egyptian hotel sector: A current situation assessment

Measuring Food and Beverage Service Quality and its Effect on the level of Customer Satisfaction : A field study applied to five-star hotels in Egypt