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273869

Damping the Relationship Between Work Pressure and Presenteeism Through Servant Leadership in Hotels

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

This study examines how servant leadership dampens the relationship between work pressure and the presenteeism of hotel employees. A questionnaire was utilized to obtain information from the staff of five-star hotel chains in Sharm-ElSheik in Egypt. A variety of sampling methods "A self-selection sample, a convenient sampling , a snowball sample" were used. 390 valid responses were gathered and analyzed using PLS-SEM. The results showed a negative relationship between servant leadership with work pressure and the presenteeism of hotel employees. The results also indicated that servant leadership plays a moderating role and dampens the positive relationship between work pressure and presenteeism. The research provides a theoretical contribution to bridging the gap in studies related to servant leadership, presenteeism, and work pressure in the hotel context. Practically, the research provides hotel management with recommendations to properly deal with presenteeism and work pressure besides maximizing the benefits of servant leadership. Limitations and potential directions for future research were presented.

DOI

10.21608/sis.2022.165700.1077

Keywords

servant leadership, Presenteeism, Work Pressure, Hotel

Authors

First Name

Hazem

Last Name

Khairy

MiddleName

Ahmed

Affiliation

Associate Professor, Department of Hotel Management, Faculty of Tourism and Hotels, University of Sadat City.

Email

hazemkhiry2010@yahoo.com

City

-

Orcid

0000-0001-9888-6222

First Name

Rania

Last Name

Mahmoud

MiddleName

Hafez

Affiliation

Associate Professor, Department of Hotel Management, Faculty of Tourism and Hotels, University of Sadat City.

Email

raniaghrb@yahoo.com

City

-

Orcid

-

Volume

5

Article Issue

2

Related Issue

38187

Issue Date

2022-12-01

Receive Date

2022-09-28

Publish Date

2022-12-01

Page Start

15

Page End

31

Print ISSN

2682-4329

Online ISSN

2735-3044

Link

https://sjs.journals.ekb.eg/article_273869.html

Detail API

https://sjs.journals.ekb.eg/service?article_code=273869

Order

273,869

Type

Original Research

Type Code

1,291

Publication Type

Journal

Publication Title

Journal of Tourism, Hotels and Heritage

Publication Link

https://sjs.journals.ekb.eg/

MainTitle

Damping the Relationship Between Work Pressure and Presenteeism Through Servant Leadership in Hotels

Details

Type

Article

Created At

22 Jan 2023