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129335

The Impact of Online Brand Community Markers on Consumer Brand Engagement: Studying the moderating role of gender

Article

Last updated: 22 Jan 2023

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Tags

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Abstract

Nowadays, online brand communities are considered an important tool for building strong successful brands. This study aims to uncover the influence of brand community based on social media markers; shared consciousness, rituals and traditions and moral responsibility on consumer brand engagement, that consequently affects brand trust and brand loyalty. Using an online questionnaire of 178 responses collected from consumers who are members of online brand communities on different social media channels. Partial Least Square - Structural Equation Modeling was used to analyse the data, the results revealed the significant positive impact of brand community on the three markers. The findings also suggest the positive effects of rituals and traditions and moral responsibility on consumer brand engagement. The moderation of gender was supported on examined relationships. Consumer brand engagement exert positive significant impact on brand trust and enhance long-term relationships. Important theoretical and managerial implications on building brand communities and consumer brand engagement can be drawn from the study findings.

DOI

10.21608/cfdj.2020.129335

Keywords

Brand community, brand community markers, Gender, consumer brand engagement, brand trust, Brand loyalty

Authors

First Name

ريهام شوقي

Last Name

ابراهيم

MiddleName

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Affiliation

ادارة الاهمال (تسويق)٬ کلية التجارة - جامعة طنطا - الغربية٬ جمهورية مصر العربية

Email

reham.ibrahim@commerce.tanta.edu.eg

City

-

Orcid

0000-0003-4640-5241

Volume

2

Article Issue

العدد الأول - الجزء الأول

Related Issue

19258

Issue Date

2021-01-01

Receive Date

2020-07-03

Publish Date

2021-01-01

Page Start

265

Page End

307

Print ISSN

2682-3403

Online ISSN

2682-4531

Link

https://cfdj.journals.ekb.eg/article_129335.html

Detail API

https://cfdj.journals.ekb.eg/service?article_code=129335

Order

10

Type

المقالة الأصلية

Type Code

1,242

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والتجارية

Publication Link

https://cfdj.journals.ekb.eg/

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Article

Created At

22 Jan 2023