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267883

The Impact of Ethical Intelligence in Reducing Organizational Conflict in Egyptian Tourism Companies

Article

Last updated: 04 Jan 2025

Subjects

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Tags

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Abstract

The importance of ethical intelligence has increased in various companies, due to the increase in conflicts and organizational problems, whether between management and employees or between employees each other, which affects the stability of the work environment negatively, as well as impeding achieving the company's goals. This study aimed to measure the impact of the ethical intelligence of management with its three dimensions of integrity, responsibility, and empathy in reducing the level of organizational conflict in the category "A" tourism companies. The descriptive analytical method was followed to achieve the study aim. A questionnaire was designed for employees in category "A" tourism companies in Cairo to collect the study data represented in the level of ethical intelligence and organizational conflict in these companies. Out of 667 questionnaires that were distributed electronically to a random sample of employees, 544 valid questionnaires were analyzed. The results showed that there is a significant and negative correlation between ethical intelligence and its three dimensions and organizational conflict. The results also highlighted the existence of a significant and negative impact of all dimensions of ethical intelligence in reducing organizational conflict in tourism companies.

DOI

10.21608/jaauth.2022.130834.1339

Keywords

ethical, intelligence, Organizational, Conflict

Authors

First Name

sarah

Last Name

Abdelrahman Ali

MiddleName

عبدالرحمن

Affiliation

CAIRO HIGHER INSITITUE MOKATTM

Email

dr.saraa.elrahman@gmail.com

City

-

Orcid

-

First Name

Bassam

Last Name

Al-Romeedy

MiddleName

Samir

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotels, University of Sadat City

Email

bassam.samir@fth.usc.edu.eg

City

-

Orcid

0000-0002-7900-5052

First Name

Mahmoud

Last Name

Emam

MiddleName

El Sayed

Affiliation

Tourism Studies Department - Faculty of Tourism and Hotels - University of Sadat City

Email

mahmoud_emam999@yahoo.com

City

-

Orcid

-

Volume

23

Article Issue

1

Related Issue

35893

Issue Date

2022-12-01

Receive Date

2022-03-31

Publish Date

2022-12-01

Page Start

67

Page End

86

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_267883.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=267883

Order

11

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Impact of Ethical Intelligence in Reducing Organizational Conflict in Egyptian Tourism Companies

Details

Type

Article

Created At

22 Jan 2023