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Identifying the Most Important Managerial Competencies Needed by the Tourism Industry in Egypt from Tourism and Hospitality Faculties Students: A Delphi Study

Article

Last updated: 24 Dec 2024

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Abstract

Identifying the most important required managerial competencies by tourism and hospitality industry experts is essential for developing tourism and hospitality students' managerial competencies so as to meet the industry needs.  Hence, the study used a Delphi technique to explore the points of view of tourism and hospitality industry experts in Egypt regarding the most managerial competencies required by tourism and hospitality graduates to be possessed and the tourism education should focus on. The study included a panel of 60 experts representative of two subpopulations, (30 experts in the tourism and hospitality industry, and 30 experts of Human resources managers and learning and developing managers) who were invited to participate in a consensus study involving two rounds of a Delphi study. 53 out of 60 experts completed all the Delphi rounds using an online questionnaire. The Statistical Package for Social Sciences (SPSS) version 26 was used to analyze collected data. The result of the study showed that the respondents rated 13 managerial competencies out of 22 as very important to extremely important. Based on the results, it is recommended that the tourism higher education institutions should focus on these competencies during designing the curriculum or training programs.

DOI

10.21608/jaauth.2021.67204.1152

Keywords

Managerial Competencies, tourism and hospitality industry, Delphi Strategy, Tourism Education, Egypt

Authors

First Name

wedad

Last Name

Othman

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of tourism and Hotels, Minia University

Email

wedad.osman@s-mu.edu.eg

City

-

Orcid

-

First Name

Nevien

Last Name

Eid

MiddleName

Galal

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotels,Suez Canal University.

Email

nevien_eid@tourism.suez.edu.eg

City

-

Orcid

-

First Name

M

Last Name

Anter

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotels, Minia University

Email

anter82@mu.edu.eg

City

-

Orcid

0000-0002-6197-3944

Volume

20

Article Issue

3

Related Issue

25105

Issue Date

2021-06-01

Receive Date

2021-03-11

Publish Date

2021-06-01

Page Start

82

Page End

98

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_165229.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=165229

Order

5

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Identifying the Most Important Managerial Competencies Needed by the Tourism Industry in Egypt from Tourism and Hospitality Faculties Students: A Delphi Study

Details

Type

Article

Created At

22 Jan 2023