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157281

The Relationship between Organizational Resilience and Human Resources Practices in the Hotel Industry.

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

This study aimed to explore the impact of organizational resilience (OR) on human resources management practices (HRMP) in the resort hotels context. Structured interviews were conducted with fourteen managers, and a pre-tested self-administrated questionnaire was used to collect the required data for this study. The questionnaire was distributed to a random sample of 300 employees working in 11 five-star hotels in the Red Sea region. The findings showed that organizational resilience has a significant relationship to HRMP. Additionally, the results revealed that hotel managers should identify and emphasize the critical role of high-performance HRMP in supporting OR strategies. The organizational resilience dimensions such as organizational culture, learning and knowledge, leadership, situation awareness, and risk management will formulate and lead the effective human resources practices. The study indicated the hotel's ability to be resilient based on the advanced planning and development of the human resources practices. The findings suggest the hotel staff is more likely to feel secure with their jobs and are provided with training and development opportunities in resilient organizational culture. They will probably reciprocate through positive organizational behaviors, supporting organizational goals such as organizational resilience strategies. Consequently, hotels should consider these OR constructs' significant impact on the HRMP to comprehend better the practices that support creating a resilience culture in an organization. 

DOI

10.21608/jaauth.2021.63042.1135

Keywords

Organizational Resilience (OR), Human Resources Management Practices (HRMP), Risk Management, Situational Awareness, Organizational culture, Hurghada Resort Hotels

Authors

First Name

Faten

Last Name

Hussien

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Faculty of Tourism and Hospitality, King Salman International University, South Sinai

Email

faten_fth@hotmail.com

City

Cairo

Orcid

-

First Name

Yasser

Last Name

Ibrahim

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University

Email

yasseria@hotmail.com

City

01285555326

Orcid

-

First Name

Haitham

Last Name

Nasr

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University

Email

haithamsultan01@gmail.com

City

-

Orcid

-

Volume

20

Article Issue

2

Related Issue

23822

Issue Date

2021-06-01

Receive Date

2021-02-14

Publish Date

2021-06-01

Page Start

152

Page End

177

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_157281.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=157281

Order

7

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Relationship between Organizational Resilience and Human Resources Practices in the Hotel Industry.

Details

Type

Article

Created At

22 Jan 2023