Subjects
-Tags
-Abstract
Purpose– The current paper aims to examine leaders' aggressive humor's influence on knowledge-sharing among hotel employees. EmployeeTrust is also tested as a moderator variable between this association.
Design/methodology– An online questionnaire of 387 customer-contact employees of 38 five-star hotels located in Sharm El-Sheikh in Egypt provided data on the moderating role of trust in aggressive humor- knowledge-sharing relationships. Using the SEM by the PLS method by SmartPLS3 program, the data were analyzed, and the hypotheses were tested.
Findings– Aggressive humor is negatively related to knowledge-sharing among hotel employees. Results also confirm the intervening role of trust as a moderator in the relationship between aggressive humor and knowledge-sharing.
Practical implications– The results underscore the trust variable's benefits as a moderator in the relationship between aggressive humor and knowledge-sharing.
Originality/value – This paper developed a model for the moderating effect of trust on the association between aggressive humor and knowledge-sharing. Thus, the study fills part of the gap dearth of studies that have examined the impact of negative humor in the workplace.
DOI
10.21608/jaauth.2020.45371.1079
Keywords
humor, Aggressive, Trust, knowledge sharing, PLS
Authors
MiddleName
-Affiliation
Hotels Studies Department, Faculty of Tourism and Hotels, Suez Canal University
Email
sameh.fayyad@tourism.suez.edu.eg
Link
https://jaauth.journals.ekb.eg/article_119688.html
Detail API
https://jaauth.journals.ekb.eg/service?article_code=119688
Publication Title
Journal of Association of Arab Universities for Tourism and Hospitality
Publication Link
https://jaauth.journals.ekb.eg/
MainTitle
The Role of Employee Trust in the Relationship Between Leaders’ Aggressive Humor and Knowledge Sharing