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49728

The Effect of Some Factors on the Degree of Satisfaction among Employee in some Hotels

Article

Last updated: 24 Dec 2024

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Abstract

The aim of this research was to study some factors that affect the degree of satisfaction among employee with hotel service in Alexandria city; Also,  to study the relational ties between the degree of satisfaction with hotel service and dependent and independent variables. Data were collected using questionnaire personal interviews with a random sample of 197 employees. To view and discuss the results percentages, simple correlation coefficient, chi square and multiple regressions were used. The results showed a positive significant correlation between the degree of satisfaction with hotel service of employees and each of educational level, age and monthly income at 0.01. Also, the results found that the number of working hours was the most independent variables affecting the degree of satisfaction with hotel service.

DOI

10.21608/jaauth.2016.49728

Authors

First Name

Neven

Last Name

Abd El Haleam

MiddleName

Sherif

Affiliation

High Institute of Tourism and Hotels (EGOTH)

Email

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City

Alexandria

Orcid

-

Volume

13

Article Issue

2

Related Issue

7434

Issue Date

2016-12-01

Receive Date

2016-08-25

Publish Date

2016-12-01

Page Start

69

Page End

80

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_49728.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=49728

Order

22

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Effect of Some Factors on the Degree of Satisfaction among Employee in some Hotels

Details

Type

Article

Created At

22 Jan 2023