Work Environment and Service Recovery Performance in Hotel Operations in Egypt

CUSTOMER PERCEPTIONS OF HOSPITALITY SERVICES AT SOME HERITAGE SITES IN EGYPT

Customer Satisfaction as a Mediator between Service Quality Dimensions and Behavioral Intentions in the Egyptian Hotel Industry

The Effect of Perceived Justice Dimensions of Service Recovery on The Brand Image of Egyptian Hotels

The impact of hotel brand experience on citizenship behavior of five-star hotel customers in Egypt

The Relationship Between Service Automation, Service Quality and Hotel Brand Image in Egypt's Hotel Chains: Guests' Perspective

THE IMPACT OF SERVICE QUALITY ATTRIBUTES ON CUSTOMERS’ TIPPING BEHAVIOR IN EGYPTIAN RESTAURANTS

تأثير بيئة وجودة الخدمة على رضاء العملاء ونواياهم السلوکية في الفنادق

أثر جودة خدمات الضيافة في ولاء العملاء بمنتجعات إقليم البحر الأحمر

Managers' Perceptions of Customers Dinning Choice: Global Quick Service Restaurants in Egypt