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268671

A Proposed Model of the Impact of Green Image on Green Loyalty: Application on Natural Cosmetics in Egypt

Article

Last updated: 04 Jan 2025

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Abstract

The purpose of this study is to   test a proposed model of the impact of green brand image on green loyalty mediated by green trust and green satisfaction and how demographics moderates these relationships. This study aims to study five antecedents of green satisfaction: functional, economic, emotional, social and environmental and to examine the relationships between green image, green trust, green satisfaction, green loyalty and positive word of mouth. At present, environmental issues attract the attention of academics and professionals around the world. Data were collected using an online surveys of female customers to test the proposed model empirically using structured questions, and structural equation model was developed to test the research hypotheses with a sample of 284. The findings indicate the goodness of fit of the proposed model. Moreover, all the research hypotheses were statistically supported, except for the association between customer satisfaction and economic values and between customer satisfaction and environmental value.    

DOI

10.21608/jsec.2022.268671

Keywords

Green marketing, Green brand image, Green loyalty, Green satisfaction, Green trust, Positive Word of Mouth, Green Customer Values, Natural Cosmetics, Demographics and Egypt

Authors

First Name

Doaa

Last Name

Ayoub

MiddleName

-

Affiliation

Faculty of Business Administration, Economics and Political Science, British University in Egypt

Email

doaa.ayoub@bue.edu.eg

City

-

Orcid

-

First Name

Madiha

Last Name

Metawie

MiddleName

-

Affiliation

Faculty of Business, Ain Shams University, Egypt Faculty of Business Administration, Economics and Political Science, British University in Egypt

Email

madiha.metawie@bue.edu.eg

City

-

Orcid

-

Volume

52

Article Issue

4

Related Issue

37049

Issue Date

2022-12-01

Receive Date

2022-05-25

Publish Date

2022-12-01

Page Start

421

Page End

456

Print ISSN

2636-2562

Link

https://jsec.journals.ekb.eg/article_268671.html

Detail API

https://jsec.journals.ekb.eg/service?article_code=268671

Order

11

Type

المقالة الأصلية

Type Code

914

Publication Type

Journal

Publication Title

المجلة العلمية للإقتصاد و التجارة

Publication Link

https://jsec.journals.ekb.eg/

MainTitle

A Proposed Model of the Impact of Green Image on Green Loyalty: Application on Natural Cosmetics in Egypt

Details

Type

Article

Created At

22 Jan 2023