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128069

Evaluating the Relationship of Knowledge, Attitudes, and Practices of Home Delivery Handlers Regarding Avoid COVID-19 in Quick Service Restaurants

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Hospitality

Abstract

Home delivery is one of the most critical steps in the food cycle regarding avoid COVID-19 in quick-service restaurants. The home delivery must meet or exceed food safety and hygienic practices because guest safety is the overall goal of foodservice. Therefore, home delivery is a complex process, but it can be successful when it focuses on guest needs and expectations. This study aims to measure the awareness, knowledge, and practices of food delivery handlers regarding home delivery procedures in order to apply the HACCP steps to protect food delivered from COVID-19 in quick-service restaurants. To achieve that, 600 self-administered questionnaires were distributed to home delivery handlers to ensure that proper hygienic home delivery practices during procedures are applied. The data were analyzed by SPSS program version 20. The result indicated that home delivery handlers know the right knowledge regarding avoiding COVID-19but they did not know how to apply it. As the total score of Attitudes and knowledge of food handlers mean is 4.52and, it is an excellent score, while the score of home delivery practices means is 3.86 and mean 3.32 in-home delivery area and equipment.

DOI

10.21608/ijhth.2020.128069

Keywords

Home delivery, COVID-19, quick service restaurants, Food Hygienic Practices, Food handlers

Authors

First Name

Suzan

Last Name

Abdelrassoul

MiddleName

Elsayed

Affiliation

-

Email

-

City

-

Orcid

-

First Name

Hany

Last Name

Kozmal

MiddleName

Atef

Affiliation

-

Email

-

City

-

Orcid

-

Volume

14

Article Issue

1

Related Issue

15302

Issue Date

2020-06-01

Receive Date

2020-12-07

Publish Date

2020-06-01

Page Start

244

Page End

259

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_128069.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=128069

Order

19

Type

Original Research Articles

Type Code

806

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Evaluating the Relationship of Knowledge, Attitudes, and Practices of Home Delivery Handlers Regarding Avoid COVID-19 in Quick Service Restaurants

Details

Type

Article

Created At

22 Jan 2023