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92755

An examination of the relationships among Organizational Cynicism, Organizational Commitment, and Psychological Contract in the Hotel Industry

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Hospitality

Abstract

This study aimed to examine the relationship between organizational cynicism, organizational commitment, and psychological contract as perceived by employees in the hotel industry. Data were collected from 20 hotels located in the Greater Cairo region in Egypt. A total of 342 valid surveys were collected and analyzed. PLS-SEM was applied using Smart PLS 3 software. The findings revealed a significant positive correlation between psychological contract and employees' organizational commitment. In addition, the study revealed a significant negative correlation between the fulfillment of psychological contract and employees' organizational cynicism. The study may deepen the understanding of the psychological contract concept in the hotel industry context. This study also could help hotel managers in establishing a psychological link between hotel properties and their employees which may influence whether employees will remain or leave the organization.

DOI

10.21608/ijhth.2019.92755

Keywords

Psychological contract, organizational commitment, organizational cynicism, Hotels

Authors

First Name

Rania

Last Name

Hafez Mahmoud Gharib

MiddleName

-

Affiliation

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Email

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City

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Orcid

-

First Name

Hazem

Last Name

Ahmed Khairy

MiddleName

-

Affiliation

-

Email

-

City

-

Orcid

-

Volume

13

Article Issue

2

Related Issue

13901

Issue Date

2019-09-01

Receive Date

2020-05-31

Publish Date

2019-09-01

Page Start

85

Page End

104

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_92755.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=92755

Order

8

Type

Original Article

Type Code

804

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

An examination of the relationships among Organizational Cynicism, Organizational Commitment, and Psychological Contract in the Hotel Industry

Details

Type

Article

Created At

22 Jan 2023